Skip to main content

Michigan State University masthead

Get Help

Submit a Service Request

The best way to get help is to submit a service request; either online at or by sending an email to The request tracking system requires a Broad College logon account, but allows you to manage your requests and history. While email requests are accepted from any address, only requests from address will be manageable from the request tracking system. You will receive and email confirmation, and the next available technician will contact you.

Walk-In Service and Phone Support

While we prefer you submit a service request, we realize that’s not always possible. The Network Resource Center offers walk-in and phone support as availability of our technicians permit. If we’re not available when you stop by or call, please submit a service request and the next available technician will contact you.

Network Resource Center
Business College Complex
Room N121
(517) 353-1646

Other Support Locations

Local technology support is also available at the following locations:

James B. Henry Center for
Executive Development

3535 Forest Road
Lansing, MI 48910
(517) 353-5681
(517) 353-5686
Management Education Center
811 West Square Lake Road
Troy, MI 48098
(248) 879-2456