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Get Help

Submit a Service Request

The best way to get help is to submit a service request; either online at support.broad.msu.edu or by sending an email to itsupport@bus.msu.edu. The request tracking system requires a Broad College logon account, but allows you to manage your requests and history. While email requests are accepted from any address, only requests from @bus.msu.edu address will be manageable from the request tracking system. You will receive and email confirmation, and the next available technician will contact you.

Walk-In Service and Phone Support

While we prefer you submit a service request, we realize that’s not always possible. The Network Resource Center offers walk-in and phone support as availability of our technicians permit. If we’re not available when you stop by or call, please submit a service request and the next available technician will contact you.

Network Resource Center
Business College Complex
Room 5, ground floor of Eppley Center
(517) 353-1646

Other Support Locations

Local technology support is also available at the following locations:

James B. Henry Center for
Executive Development

3535 Forest Road
C21
Lansing, MI 48910
(517) 353-5681
(517) 353-5686
Management Education Center
811 West Square Lake Road
Troy, MI 48098
(248) 879-2456

Eli Broad College of Business

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